Compliance Policy

PokeHub maintains strict compliance with TCPA, CTIA, GDPR, and other regulations to protect its operations.

1. Regulatory Framework

• TCPA: Ensures consent and opt-out compliance for US messaging.
• CTIA: Adheres to messaging principles and carrier requirements.
• GDPR: Lawful data processing, user rights, and international transfer safeguards.
• Other Laws: Compliance with CCPA, CAN-SPAM, and regional telecom laws.

2. PokeHub’s Measures

• Audits: Annual third-party audits for security and compliance.
• Training: Employees trained on TCPA, GDPR, and CTIA standards.
• Monitoring: Real-time traffic analysis to detect violations.
• DPO: Dedicated Data Protection Officer (dpo@pokehub.com).

3. User Obligations

• Submit compliance documentation (e.g., consent records) upon request.
• Adhere to all applicable laws and carrier policies.
• Report issues to compliance@pokehub.com within 24 hours.

4. Enforcement

• Non-compliance triggers immediate service restrictions.
• PokeHub reserves the right to terminate non-compliant accounts.
• Users liable for regulatory fines or legal costs.