SMS Policy

This SMS Policy ensures PokeHub’s compliance with TCPA, CTIA, and operational integrity.

1. Messaging Requirements

  • Consent: Prior express written consent required, per TCPA (47 CFR § 64.1200).
  • Message Standards: 160-character limit; frequency disclosed at opt-in.
  • Opt-Out:Reply STOP or contact support@pokehub.com; processed instantly.
  • Content Restrictions: No illegal, offensive, or unsolicited messages.

2. CTIA Compliance

  • Adherence to CTIA Short Code Monitoring Handbook.
  • Regular audits of user campaigns for compliance.
  • Users must submit campaign details for pre-approval.

3. Data Handling

PokeHub may share your information with the following parties and in the other ways that are described in this Privacy Policy:

  • Messages encrypted with TLS 1.3 in transit, AES-256 at rest.
  • Retention limited to operational or legal needs (e.g., TCPA recordkeeping).
  • PokeHub not responsible for user data breaches.

4. Enforcement

  • Non-compliant campaigns suspended immediately.
  • Users liable for fines or damages from violations.